Question 1

I’D PREFER TO SHOP IN-STORE, WHERE IS INNI BY LA SOURCE AVAILABLE?"

Accepted Answer

INNI by La Source is available at our flagship spa in Orchard, Singapore. Its full address is: 581 Orchard Road, #02-17/18 The Shopping Gallery at The Hilton, 238883

Question 2

ARE INNI BY LA SOURCE PRODUCTS HYPO-ALLERGENIC?

Accepted Answer

Our products are plant and nature-derived, and are created to be as gentle on and nourishing to the skin, as possible. Allergic reactions are rare. It is however possible to be allergic to almost anything, including naturally-occurring substances and matter. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin.

Question 3

ARE INNI BY LA SOURCE PRODUCTS VEGAN-SAFE?

Accepted Answer

INNI by La Source products largely use 100% plant-derived ingredients. Our “Skin Restoration Night Balm”, “Soft & Smooth Lip Balm”, “Release Soothing Balm” and “Healing & Hydrating Body Lotion” are 4 products which contain beeswax.

Question 4

I’M PREGNANT, IS IT SAFE TO USE INNI BY LA SOURCE?"

Accepted Answer

INNI by La Source products do not contain Retinoids and Salicylic Acid. The topical use of such ingredients in small quantities (such as skincare) have not been proven to cause any complications to the child or at birth.

Question 5

WHAT IS THE PRODUCTION ORIGIN OF INNI BY LA SOURCE PRODUCTS?

Accepted Answer

INNI by La Source products are all researched and produced Canadian laboratories.

Question 6

WHAT DOES IT MEAN THAT INNI BY LA SOURCE IS 100% NATURAL?

Accepted Answer

The ingredients in INNI products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world.

Question 7

DO INNI BY LA SOURCE PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?

Accepted Answer

No, INNI by La Source products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil.

Question 8

ARE INNI BY LA SOURCE PRODUCTS TESTED ON ANIMALS?

Accepted Answer

INNI by La Source products are not tested on animals.

Question 9

DOES THIS MEAN THAT INNI BY LA SOURCE IS ORGANIC?

Accepted Answer

Organic is a term used in relation to food, to identify food that is free of chemical fertilisers, genetic-modification and additives such as preservatives and colourings. Increasingly, the term “organic” is being applied to skincare, though the definition for “organic” skincare is vague. INNI by La Source’s guarantee however, is that our plant-based products all do not contain mineral oil, parabens, fillers, artificial colourants and fragrances.

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